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Muvizu Activation FAQ | Anizu

Frequently asked questions about activating Muvizu:Play+

How to buy and install Muvizu:Pro

In late 2017, a Chinese company called Meshmellow bought the rights to Muvizu, and are currently working on fixing it.

The Muvizu website is not completely operational (It's mainly just the forum and chat working at the moment).

So for now, Meshmellow are offering licences via email. See below for pricing information. If you are interested, contact them:

Their version is a modified copy of the January 2017 release. It is buggy, but you can port it to a newer, more stable version with these steps:

  1. Email Meshmellow asking for a new licence. Download and install their version according to their instructions.
  2. Download the March 2017 release into a different folder than Meshmellow's version. (The default is "C:\Program Files\Muvizu Play" so maybe use "C:\Program Files\Muvizu Play 17"?)
  3. In the Meshmellow version, copy the folder called "Licence" in C:\Program Files\Muvizu Play\MuvizuGame\ (This may be different on your copy, look for the "MuvizuGame" folder)
  4. Paste that copied licence file into C:\Program Files\Muvizu Play 17\MuvizuGame\ (Or wherever you placed the March 2017 release)

Now, when you open the March 2017 version of Muvizu, it should be activated with all the content packs. If you have more questions, head over to our forum.

Meshmellow's Muvizu pricing

It appears that Meshmellow are currently selling two versions of Muvizu, keeping Digimania's pricing scheme.

Muvizu EDU

Formerly known as Muvizu:Play+, this version unlocks the basic features like 1080p watermark-free video rendering, access to all the base characters, and the large library of assets and character movements.

RRP £24.99 (GBP)

Muvizu PRO

This version is the basic EDU version of Muvizu, but also includes all the content packs such as Key-framing and 360 video output.

RRP £54.99 (GBP)

Using Muvizu for education

If you're using Muvizu for educational purposes or looking to install Muvizu on a classroom of computers, you can refer to the following pricing.

ProductStandard education price10-20 Licences21-30 Licences31-40 Licences41+ Licences
Muvizu EDU£18.75£16.75£15.99£14.99£13.99
Muvizu PRO£35.75£32.25£29.99£28.50£26.99

Activate Muvizu using a legacy licence key

If you bought a Muvizu:Play+ licence before May 2017, then you have a legacy licence key. You can find this key by going to and then clicking the "My Products" section on the left.

To activate Muvizu using this key, follow these instructions:

  1. Firstly, make sure you've installed the latest version of Muvizu. You can download it here (64-bit, 32-bit).
  2. Next, go to as explained above. Click inside the box with the key and do Ctrl+a to highlight everything. Do Ctrl+c to copy this code to your clipboard.
  3. Open Muvizu, and go to File-->Upgrade to Muvizu:Play+. Click "Enter Licence Key" and Muvizu should automatically activate by taking the code from your clipboard.

Activation error codes


Error E2 means that Muvizu was not able to write the licence file to your hard drive.

To fix this, you need to run Muvizu as an administrator. Right click the Muvizu icon on your desktop and then click "Run as Administrator". Now try activating Muvizu again.


Error W0 means Muvizu has had trouble communicating with the activation server. This is likely due to your firewall blocking Muvizu's connection.

To fix this, either whitelist Muvizu in your firewall, or disable your firewall temporarily while activating Muvizu.


We're not sure what causes error W1. If you find the cause, please post it on our forum.


Muvizu's activation server will only let you try to activate 10 times before marking your key as "used". This is to prevent piracy. Each licence key is only intended for use by one person (But can be used on multiple computers).

Each activation attempt is marked on the server, even if you get an error.

Once you get error W2, it can only be fixed by the company managing Muvizu. (So Meshmellow currently)

Therefore, you need to contact them asking for an extension to your activation attempts. It is up to them whether to do this. If they deny your request, you will need to purchase a new licence as explained above.


Error W3 suggests that there is a problem with the activation server. You can either try again later, buy a new licence as explained above, or download the free legacy version.


Error W4 means that Muvizu can't connect to the activation server. Make sure your computer is connected to the internet and try again.

If your computer is connected to the internet, try disabling your firewall.

If you still get this error after that, then it may mean the activation server is no longer online and you will need to either buy a new licence as explained above, or download the free legacy version.

Muvizuactivation | Anizu